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3-Year Complaint History
3-Year Complaint History
The table below displays HMO complaints for the years 2004, 2005 and 2006.
HMO Name
(as of 2004)
|
2006 |
2005 |
2004 |
Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
Rank |
Complaint Ratio |
Aetna Health |
11 |
0.2218 |
12 |
0.4529 |
13 |
0.288 |
CDPHP |
5 |
0.0138 |
5 |
0.01 |
3 |
0.010 |
CIGNA |
12 |
0.2900 |
10 |
0.2894 |
14 |
0.460 |
Community Blue (HealthNow) |
4 |
0.0135 |
6 |
0.0452 |
7 |
0.093 |
Empire HealthChoice |
7 |
0.0412 |
7 |
0.0694 |
6 |
0.041 |
Excellus |
3 |
0.0106 |
4 |
0.0084 |
5 |
0.027 |
GHI-HMO Select |
10 |
0.2188 |
11 |
0.3729 |
12 |
0.268 |
Health Net of NY |
13 |
0.6852 |
15 |
1.9058 |
11 |
0.187 |
HIP |
9 |
0.1763 |
8 |
0.1094 |
10 |
0.151 |
IHA |
1 |
0.0068 |
1 |
0.0036 |
2 |
0.005 |
MDNY |
15 |
2.5152 |
14 |
1.6088 |
16 |
1.842 |
MVP Health Plan |
2 |
0.0085 |
3 |
0.0079 |
4 |
0.014 |
Oxford |
8 |
0.1446 |
9 |
0.1619 |
9 |
0.142 |
Rochester Area HMO (Preferred Care) |
6 |
0.0155 |
2 |
0.0037 |
1 |
0.004 |
UnitedHealthcare of NY |
14 |
0.8752 |
13 |
0.668 |
15 |
0.76 |
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